Inclusive Education Transport: Planning with the Student
A school transport plan should reflect the student’s practical requirements and preferences. Families, schools and operators can use a shared set of questions to work out what is possible.
Connecting Transport and Participation
Begin with the school day or activity the student wants to attend. Record the required arrival time, finish time and access arrangements.
Listening to Individual Preferences
Ask the student how they prefer to receive information and what matters to them about the journey. Avoid assuming a single routine or level of independence will suit everyone.
Looking Beyond the Vehicle
Check the collection point, school entrance and handover as well as the bus. Identify who is responsible for support at each stage.
Discussing Townsend Buses
Townsend Buses is a Queensland family business providing school and accessible transport. Confirm whether the actual route, dates, vehicle and staffing can meet the student’s requirements.
Matching Vehicle Features to Needs
Explain mobility equipment, seating and any sensory considerations. Ask about the allocated vehicle; lifts, wide aisles, low-noise interiors and adjustable lighting should not be assumed.
Confirming Support Roles
Clarify the responsibilities of the driver, any attendant, school staff and accompanying person. Ask about the relevant training and arrangements before agreeing to travel.
Building a Clear Routine
Record the planned times, contact people and process for changes. Ask how the student and family will be informed if the vehicle or timing changes.
Reviewing How the Journey Works
Give the school and operator specific feedback about the date and journey if something needs attention. Discuss adjustments rather than assuming transport will produce a particular educational or social outcome.
Supporting the Student’s Choices
Review expectations with the student and their relevant support people. Decisions about assistance or independence should reflect individual needs. For a Townsend Buses enquiry, call (07) 3094 1301 to discuss availability and suitability for your journey.
